Terms of Use

Terms of Use

Effective September 23, 2026

These Terms of Use (“Terms”) govern your access to and use of offhandstrategy.com, including its content, forms, and downloadable resources (“Website”). The Website is operated by Tipsy Media, LLC, doing business as Offhand Strategy (“Offhand,” “we,” “us,” or “our”).

By accessing or using the Website, you agree to these Terms. If you do not agree, discontinue use of the Website.

These Terms contain a binding arbitration agreement and class-action waiver in Section 8. You may opt out within 30 days as described in that section.

1. Scope

The Website provides information about Offhand, our perspective, and our work. Submitting an inquiry, requesting information, or downloading a resource does not establish a client relationship or obligate either party to enter an engagement.

Paid engagements and services are governed by separate agreements. If a separate agreement conflicts with these Terms regarding those services, the separate agreement controls.

These Terms do not govern Tipsy Support or other websites that maintain their own terms.

2. Ownership and use of content

Original articles, graphics, resources, branding, and other Website materials are owned by Tipsy Media, LLC or used under license or permission. Client names, trademarks, work samples, and third-party materials remain subject to their respective owners’ rights.

You may browse the Website, share links, and quote brief excerpts from our articles with clear attribution to Offhand Strategy and a link to the original page. Excerpts must preserve the original meaning, retain applicable ownership notices, and avoid suggesting our endorsement.

Except as expressly permitted here or by applicable law, our prior written permission is required to reproduce, republish, adapt, distribute, sell, or commercially exploit Website materials. This includes full articles, images, graphics, logos, and substantial portions of our content. Our permission does not extend to materials owned by clients or other third parties.

Downloadable resources are provided for reading and reference only unless accompanying written terms expressly permit broader use. You may retain a copy for that purpose. Modification, redistribution, resale, or incorporation into client deliverables requires our prior written permission.

Access to the Website does not transfer ownership of any content or grant rights to use our trademarks beyond the limited permissions stated here. All rights not expressly granted are reserved.

3. Acceptable use and submissions

You agree not to use the Website to violate applicable law, infringe another party’s rights, impersonate another person, submit fraudulent information, distribute malicious code, gain unauthorized access, or interfere with Website security or operation.

You are responsible for ensuring that you have the right to provide information and materials you submit. You retain ownership of your submissions and authorize us to review and use them to respond to your request, evaluate an opportunity, or otherwise fulfill the purpose of your submission, consistent with our Privacy Policy.

Do not submit confidential information, passwords, sensitive personal information, or proprietary ideas through general inquiry forms unless appropriate arrangements have first been agreed. Unsolicited submissions do not create a confidentiality agreement.

We may restrict or terminate Website access when reasonably necessary to address misuse, protect security, or comply with law.

4. Website information and third-party services

Website content is provided for general informational and educational purposes. It is not advice tailored to your organization or circumstances, and you are responsible for evaluating its suitability before acting on it.

Past engagements, examples, testimonials, and results illustrate particular experiences. They do not guarantee comparable results for another organization. References to clients, awards, affiliations, or third parties do not imply an endorsement beyond what is expressly stated.

The Website may link to or incorporate content, tools, and services operated by third parties. We do not control their content, availability, or practices. Your use of those services is subject to any terms and privacy policies they provide.

5. Privacy and text messaging

Our Privacy Policy describes how we collect, use, and disclose personal information through the Website and related interactions.

We offer occasional, individual text communications with clients and vendors for service coordination and responses to inquiries. We do not use texting for promotional campaigns or unsolicited marketing outreach.

Permission to exchange texts may be provided by initiating a text conversation, giving verbal permission, or agreeing through a written agreement. That permission covers the business communications discussed and is not a condition of purchasing services.

Message frequency varies. Message and data rates may apply. Reply STOP to stop text messages or HELP for assistance. You may also contact desk@offhandstrategy.com or call (845) 303-2955. We may send a confirmation of your opt-out.

Delivery depends on wireless carriers and other service providers. Carriers are not liable for delayed or undelivered messages. Do not use text messaging for emergencies or to transmit sensitive information.

6. Availability and warranties

We may update, modify, suspend, or discontinue Website content or features. Although we aim to provide accurate and useful information, content may contain errors or become outdated.

To the fullest extent permitted by law, the Website and its materials are provided “as is” and “as available,” without express or implied warranties, including warranties of merchantability, fitness for a particular purpose, and noninfringement.

We do not warrant that the Website will be continuously available, uninterrupted, accurate, error-free, or free from harmful components.

7. Limitation of liability

To the fullest extent permitted by law, Tipsy Media, LLC and its officers, employees, and contractors will not be liable for indirect, incidental, special, consequential, or punitive damages, including lost profits, lost business opportunities, or lost data, arising from use of or inability to use the Website or its materials, even if advised of the possibility of those damages.

Nothing in these Terms excludes or limits liability for fraud, gross negligence, willful misconduct, or liability that applicable law does not permit to be excluded or limited.

Liability relating to paid services is governed by the applicable service agreement.

8. Binding arbitration and class-action waiver

Agreement to arbitrate. You and Tipsy Media, LLC agree that disputes arising out of or relating to these Terms or the Website will be resolved through binding arbitration administered by the American Arbitration Association (“AAA”) before one neutral arbitrator, except as provided in this section.

This agreement concerns Website-related disputes. It does not replace dispute provisions in a separate client agreement or govern employment disputes.

Rules and governing law. AAA’s Consumer Arbitration Rules apply to disputes within their scope. Otherwise, AAA’s Commercial Arbitration Rules apply, together with any applicable supplementary rules. Rules and filing information are available at www.adr.org.

The Federal Arbitration Act governs this arbitration agreement.

Informal resolution. We encourage you to first contact desk@offhandstrategy.com with a description of the dispute and your proposed resolution. Either party may pursue a timely claim or available urgent relief while discussions continue.

Proceedings and costs. Arbitration may proceed through written submissions, telephone, video, or an in-person hearing as permitted by the applicable rules. Hearing location, fees, and any fee waivers will be determined under those rules and applicable law, including consumer protections. We will pay the fees allocated to us under those requirements.

The arbitrator may award remedies available under applicable law, subject to enforceable provisions of these Terms, and will issue a written decision. Judgment on the award may be entered in a court with jurisdiction. Judicial review is limited as provided by law.

Individual claims. You and we agree to pursue covered disputes individually, rather than through class, collective, or representative proceedings, to the extent permitted by law. The arbitrator may not consolidate different parties’ claims without their agreement or preside over a class, collective, or representative proceeding.

You and we waive a court trial and jury trial for claims subject to arbitration.

Exceptions. Either party may bring an eligible individual claim in small claims court or seek temporary court relief necessary to preserve rights pending arbitration. Nothing in this section prevents complaints to government agencies or restricts claims, remedies, or proceedings that applicable law does not permit to be subjected to arbitration or waived.

A court with jurisdiction will determine disputes about the formation or enforceability of this arbitration agreement or class-action waiver. Other issues will be decided by the arbitrator as permitted by law.

If the class-action waiver is unenforceable for a particular claim or remedy, that claim or remedy will proceed in court rather than class arbitration. Remaining enforceable provisions will continue to apply where legally permitted.

30-day opt-out. You may opt out of this arbitration agreement and class-action waiver by emailing desk@offhandstrategy.com within 30 days after first accepting these Terms. Include your name, the email address associated with your Website interaction, and a clear statement that you are opting out of arbitration. No particular form or subject line is required.

The remaining Terms continue to apply if you opt out.

Provider availability. If AAA cannot administer a dispute, the parties may agree to another provider. If no agreement is reached, the dispute may proceed in a court with jurisdiction.

9. Governing law and jurisdiction

These Terms are governed by New York law, subject to the Federal Arbitration Act and mandatory protections under applicable law.

Disputes properly proceeding in court will be brought in state courts located in Dutchess County, New York, or federal courts serving that county, unless applicable law or the small claims exception requires or permits another forum. You and we consent to the jurisdiction of those courts.

10. Updates and general provisions

We may revise these Terms and will update the effective date when we do so. We will provide notice of material changes and obtain renewed agreement where required. Changes to the arbitration provision will not apply retroactively to an existing dispute without both parties’ agreement.

If a provision is unenforceable, the remaining provisions remain in effect, subject to Section 8. Failure to enforce a provision does not waive the right to enforce it later.

Provisions concerning ownership, permitted use, disclaimers, liability, and dispute resolution survive the end of your Website use to the extent relevant to an existing right or obligation.

11. Contact

Tipsy Media, LLC, doing business as Offhand Strategy
PO Box 437
Fishkill, New York 12524

Email desk@offhandstrategy.com
Phone (845) 303-2955

Wait, before you go.